510 E. 8th St.
PO Box 370
Freeman, SD 57029
605-925-4000
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Freeman Regional Frequently Asked Questions

Does Freeman Regional Health Services have visiting hours?
-Neither the hospital or nursing home have specific visiting hours – families and friends may visit a patient or resident any time; however, there may, from time to time, be visiting restrictions in place for a variety of reasons – if uncertain, please check at the nurse’s station.  We ask that visitors be sensitive to the patient or resident's rest periods.

What if the only time I can come is late at night?  Will I be able to get in to the facility?
-Yes.  There are telephones located in two areas:  One is on the left wall inside the main entrance to the hospital. The other is located in the ER entrance on the left wall.  No dialing is necessary; just lift up the receiver and it will automatically ring to the nurse's station.

How many health care providers are on staff?
-There are two full time physicians, one part time general surgeon, one physician assistants and two certified nurse practitioners. There are also six visiting specialists who make regular monthly visits to either the hospital or clinic.  Appointments can be made with any of these specialists through your primary care physician.

Do you do surgeries and what types?
-Surgeries are performed Wednesdays, or as scheduled, by staff surgeon Dr. Dennis Glatt.  He also sees patients at Freeman's Rural medical Clinic on Wednesdays.  Some surgeries performed at Freeman Medical Center include gall bladder, hernia repair, hysterectomies,mastectomies, lumpectomies, port-a-cath placements and carpel tunnels.

How many people are employed at Freeman Regional Health Services?
-There are 175 employees.

What about Medicare and Medicaid coverage for nursing home care?
-Oakview Terrace is a Medicare Skilled Facility.  In order to be covered by Medicare, a resident must have had a 3-day acute care stay at the hospital, and must be admitted with orders to receive physical therapy, occupational therapy or speech therapy. There are other qualifiers as well, such as acute nursing care.  Medicaid is a state payment source for those residents who have depleted their resources.  For more information about Medicare and Medicaid and its application to hospital, nursing home or swing bed patients, contact Social Worker Amanda Mettler at (605) 925-2108.

Can family members eat meals with their loved ones, and how much do meals cost?
-Yes, you may eat meals with your loved ones; 24-hour notice is preferred, if possible.  Please notify the nurse's stations at Oakview Terrace or Freeman Medical Center of your plans. Call (605) 925-4000.  The cost of meals is: Breakfast - $3.45; Dinner - $4.51 and Supper - $3.98.  Payment is to be made to the FRHS business office.            

What services do you offer? 
-Freeman Medical Center is an independent, acute care critical access 25 bed hospital offering a wide range outpatient and inpatient services, a fully staffed,  3-bay emergency room open 24/7, and a visiting specialists program.  Oakview
Terrace is a 56-bed Medicare Skilled Nursing Home with round the clock nursing care.  For more information click on services.

What about beautician services for nursing home residents?
Libby Waltner is servicing our residents' beautician needs.  She is at Oakview Terrace every week.   Families themselves may use the beauty room to fix their loved one's hair, by making an advanced appointment to insure that the room and equipment are available.  There is a sign up calendar in the hair care room.  In the instance of a special event and Libby is unable to meet the needs of the resident, family may request that staff wash and set hair.  At least a week's notice will be required and this service will be provided, depending on staff availability
-Janice Hotchkiss is also available and provides barber services for the men at Oakview Terrace.

Libby is responsible for billing for her services.  


Is there an on-staff Chaplain?
-Yes.  Chaplain Betty Janke offers non-denominational spiritual guidance to residents and patients. She is on call 24/7.

What determines if a person should be admitted into the Dementia Care Unit?
-There are specific criteria developed by the Director of Nursing and the Medical Director of Oakview Terrace.  If you have questions about your loved one needing this service, contact Director of Nursing Heather Thompson at heathert@freemanregional.com.

Who do I contact if I want information about an apartment at Walnut Street or Dewald Street Village?
-Contact Administrator Dan Gran at 605-925-4000, or email him at dang@freemanregional.com, or Mary Waltner at 605-925-2107 or email at maryw@freemanregional.com.